Refund policy

Return & refund policy

We think you'll keep it. If not, returns are simple.

7-day returns, no questions asked

You have 7 days from the day your order is delivered to request a return or exchange — for any reason. To be eligible, the item must be unused, in its original condition, and in its original packaging.

Defective or wrong items

If your item arrives damaged, defective, or isn't what you ordered, contact us within 7 days of delivery with a photo. We'll send a replacement or issue a full refund — including shipping. That one's on us.

How to start a return

Reach us through the contact page with your order number and the reason for the return. We'll reply with return instructions. Items sent back without a prior request can't be accepted.

Return shipping

For change-of-mind returns, return shipping costs are the customer's responsibility. For defective or incorrect items, we cover it.

Refunds

Once your return is received and inspected, we process refunds fast — you'll be notified by email, and the refund goes back to your original payment method. Depending on your bank, it can take 5–10 business days to appear.

Exchanges

Want a different color or model? Start a return and place a new order — it's the fastest way to get the right one in your hands.